Terms & Conditions
Effective date: September 6, 2026
1. Booking agreement
By placing a booking, you confirm that the details provided are accurate, that you are authorized to use the payment method, and that you agree to these terms, the applicable property rules, and the displayed booking price.
2. Reservation and payment
A selected bed may be held temporarily for up to 15 minutes during checkout. The reservation becomes confirmed only after successful payment verification. A confirmed booking is tied to the named guest and the allocated bed unless changed by authorized staff.
3. Check-in requirements
Guests must present valid government identification matching the reservation. GenZ Living Space may refuse check-in where identity cannot be verified, payment is incomplete, the reservation is invalid, or property safety rules would be breached.
4. Property rules
Guests must respect quiet hours, staff instructions, other residents, room capacity limits, security controls, and housekeeping requirements. Damage, lost keycards, late checkout, food, laundry, or other approved charges may be added to the booking.
5. Changes and extensions
Extensions depend on bed availability and must be confirmed through the platform or authorized staff. A revised price and any additional payment will apply. GenZ Living Space may move a guest to another suitable bed when operationally necessary and will communicate material changes.
6. Liability
Guests are responsible for their belongings, account credentials, and conduct. GenZ Living Space is not responsible for loss caused by a guest's failure to secure belongings or comply with property instructions, except where liability cannot legally be excluded.
7. Suspension or termination
We may suspend an account, cancel a reservation, or require a guest to leave where there is fraud, non-payment, unsafe conduct, material rule violation, or a legal or operational requirement. Any refund will be handled under the applicable refund policy.
8. Contact
Questions about a reservation or these terms can be sent to hello@genzlivingspace.com or the Central Desk at +91 98765 43210.